Restoring Your Apple App Store Subscription

If you can no longer access your Apple App Store subscription to FarFaria, you may need to restore your purchase.

How to Restore a Subscription Purchased via the Apple App Store

First, make sure you are logged in to the same iTunes Account/Apple ID used to purchase FarFaria.
On your Apple device:       

  • Go to Settings
  • Tap iTunes & App Store

The Apple ID you are logged into will displayed. If this is not the ID used to purchase FarFaria log out of this ID. To log out of this ID:

  • Tap the Apple ID. 
  • Tap log out.
  •  Sign in with the Apple ID used to purchase FarFaria. (This Apple ID will be listed on the email that you received from the App Store at the time of purchase.). 

Then Restore your subscription.
After ensuring that you are logged into the correct Apple ID, you can Restore your FarFaria subscription.

  • Delete and then re-install FarFaria from the Apple App Store.
  • Launch FarFaria on your iOS device.
  • On the Subscription pop-up page, tap "Restore Purchase"
    • If you do not see the Subscription pop-up page tap Parents and enter your year of birth. Then tap Subscription and Restore Subscription.

Still need help? Contact Us Contact Us